Refund policy

Refund Policy

All sales are final. We do not accept returns or offer refunds.

Damaged Orders

We do our utmost to ensure that your order is packaged carefully and arrives safely at its destination. We apologize for any inconvenience if this occurs.

If your order arrives damaged, please keep all packaging and contact us with any questions at ibanoveart@gmail.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.